Getting the Answers You Need
Our goal is to provide you with the information you need to make the implementation of our program a smooth one.
Frequently Asked Questions (FAQs)
Learn more about our Back Pain Guide Program
Who to contact
Our team is experienced in working with provider offices and is available to answer your questions about the Back Pain Guide Program.
Need more information?
Here’s how to get in contact:
- For questions related to a clinical request, contact AIM at the number on your patient’s health ID card for further assistance
- Call the ProviderPortalSM Support Team at 800-252-2021 for help using ProviderPortalSM
- For other questions, please contact your local network relations consultant