The Back Pain Guide Program is administered by AIM Specialty Health® on behalf of your patients’ health plans. AIM Specialty Health collaborates with you to improve health care quality and manage costs for some of today’s complex tests and treatments.
The first step in participating is to register as a user on the ProviderPortalSM an online application. The ProviderPortal allows you to initiate a review for your patients who are covered by participating health plans. We call this the “order request” process.
Each member of your staff who enters review requests will need to register.
Although the Back Pain Guide Program does not require submission of UM requests, you can use the ProviderPortal to submit a request for another program and get a response in real time 24/7.
Everyone I know that uses the online portal thinks it is the easiest one in the industry to use. And your clinical reviewers are always kind and make our jobs easy.
- Provider practice feedback
Powered by our pioneering ProviderPortalSM technology, your requests are processed in real time, with most requests approved at intake.
For requests that require additional consideration, our team of nurses and physicians are available to consult with your practice.
Log in to ProviderPortal