Need more information?

Here’s how to get in contact:

Need more help after reviewing our Frequently Asked Questions (FAQs)?

The Carelon Medical Benefits Management provider support team is experienced working with provider offices. We are available to help you get started and to answer any questions you may have along the way.

Contact the Carelon provider portal support team by email or call us at 800-252-2021 Monday – Friday 7 a.m. – 6 p.m. (CT)

Program designs vary by health plan. We encourage you to review the FAQs for each patient’s plan on the Resources page.