Provider Connections

Welcome to Provider Connections, our news blog for prior authorization staff. Visit our site frequently to learn about the best ways to use the AIM ProviderPortalSMand how to reduce unnecessary calls by using all available features. Our goal is to provide tips and tricks to make your day easier and more efficient.

This site includes educational resources that will help enhance your knowledge of the portal, along with tips specific to our solutions, such as Rehabilitation, Medical Oncology, and Radiology, for example.

We appreciate your partnership and hope you find this information valuable as we continue our work together to ensure care that is appropriate, safe, and affordable.

You can direct any questions or topic recommendations to us at this email:


Did you know? Tips and tricks

In this section, we’ve gathered some best practices that will help new and experienced portal users learn and increase knowledge of certain functions, by solution, and globally.


To help you gain new insights and refresher program information, we’re hosting a series of live webinar and Q&A sessions that are designed for providers and office staff who request and/or submit prior authorization.

Portal updates

To provide the best user experience possible, AIM implements enhancements to our ProviderPortal ongoing. Visit this section to learn about the latest new and improved provider capabilities implemented.

About AIM

AIM Specialty Health® (AIM) is a leading specialty benefits management company with more than 30 years of experience. Visit this section to learn how to contact AIM, how to get involved with our User Experience group and more.