Entering an Order Request

Once registered, log in to ProviderPortalSM to begin the order entry process. You will be guided through a series of questions regarding your patient, the requested procedure and your patient’s clinical condition.

Our order request checklists show exactly what information you’ll need.

  • For questions related to a clinical request, contact AIM at the number on your patient’s health ID card for further assistance
  • Call the ProviderPortal Support Team at 800-252-2021 for help using ProviderPortal
  • For other questions, please contact your local network relations consultant


The AIM ProviderPortalSM is your access point for submitting order requests online.

Learn more